Greenwoods Solicitors

Product liability claims have the potential to rock any business to the core. Perhaps more than any other type of insurance claim an allegation of defective product requires swift and decisive action and a co-ordinated response between all stakeholders, particularly the insurers and the insured business. At Greenwoods we have some of the best lawyers in the field, able to guide clients through the complexities on a step by step basis, to ensure that brand and reputation is protected at all times.

We have vast experience in dealing with all types of product liability claims in many different sectors including pharmaceuticals, engineering, food, manufacturing, cosmetics and retail. We handle policy coverage issues, product recall and notifications/responses to the regulator as required. We also deal with the management of media enquiries, advise on any necessary remedial action and deal with supply chain contractual issues and recoveries.

Product liability claims can seem devastating and demand urgent action. Whether our clients are faced with a manufacturing defect, a design defect or failure to warn, we act quickly to develop the right strategy and initiate appropriate action.

We are skilled in advising on and managing Class Actions and seeking early cost capping orders to ensure that the costs do not become disproportionate to the issues at stake. We advise on the choice and instruction of experts to ensure critical decisions are evidence based.

From the outset we are alive to the potential for recovery to be taken against suppliers. Such action has potential pitfalls for the unwary when claims have to be pursued in other jurisdictions, whether in Europe, USA or the Far East. We have extensive experience in cross border and multi-jurisdictional issues and work with our global network of advisers to ensure the necessary protective action is taken at the right time.

Mindful at all times of the sensitivities of commercial relationships, our lawyers are not just technical experts, but business advisers focussed on protecting our clients’ interests, short term and long.